Frequently Asked Questions

How will I pay for services?
All services must be paid in advance with a credit card, Paypal, Venmo or Zelle. Weekly recurring clients will be billed at the end of each week on Friday.
What if I need to cancel a pet visit?

Please provide 12 hours notice of cancellation prior to the scheduled walk; otherwise full fees will apply.

*Visits can be rescheduled and credited to the account for later use.

What if I need to cancel an overnight stay?

Any visits lasting 4 days or longer (within 1 calendar month) are subject to a 20% non-refundable deposit. We understand that emergencies happen, and we will work to put unused pet sitting deposit funds toward future dates. (Must be rebooked within 90 days of the original sitting dates.)

Do people usually tip their pet sitters?

If you received great service, it is appropriate to tip your dog walker or pet sitter. This is a suggested guide only and not required. You may include the additional amount in your check or credit card payment, and we will pass it along to your sitter with your compliments.

Still have questions? Let’s talk.

If you’re ready to meet your pet’s new BFF, go ahead Book a Meet and Greet.

If you’d rather talk on the phone first, choose your preferred time, and we’ll call you!

Dog Walking, Pet Sitting Pet Taxi Serving: Montgomery County, Gaithersburg, Potomac, North Potomac, Rockville, Bethesda, Germantown, Clarksburg.
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