We serve Montgomery County, Maryland, including Gaithersburg, the Kentlands and Lakelands, Potomac, North Potomac, Rockville, Bethesda, Germantown, and Clarksburg. Not sure if you’re in our service area? Just reach out and ask. We’re happy to check.

Yes. Outward Bound Hounds is fully insured and bonded, with insurance specific to pet care, and every team member passes a background check before they ever step foot in a client’s home. We’ve been serving Montgomery County since 2017, and we know that trusting someone with your pet and your house key is a big deal. We take that responsibility seriously

Current clients can request services anytime through the Time To Pet client portal or mobile app. All scheduling runs through our office team rather than individual walkers, so please send questions and special requests through Time To Pet messaging instead of calling, texting, or leaving notes for your walker. This keeps every request documented and ensures nothing slips through the cracks. New clients can get started by booking a meet and greet online, by phone, or by email.

For regular walks and drop-in visits, about a week of notice is ideal, though we can often accommodate sooner. For vacation care, especially around holidays like Thanksgiving and the winter break, we recommend booking three to four weeks ahead. Those dates fill up fast. If you’re a new client, keep in mind that we’ll need to complete your meet and greet before your first booking, so build in a little extra time for that.

Absolutely. We always schedule a meet and greet before you head out of town. It’s important to us that our sitter assignments are a good fit for both our clients and our team, and that you feel confident your pets are in good hands.