All services must be paid in advance with a credit card, Paypal, Venmo or Zelle. Weekly recurring clients will be billed at the end of each week (Friday)
Pet Visit Cancellation Policy
All dog walking cancellations must be received 12 hours prior to the scheduled walk; otherwise full fees apply. Pet Taxi cancellations require 12-hour notice to guarantee you are not charged for the visit. *Visits can be rescheduled and credited to the account for later use.
Overnight Visit Cancellation Policy
Any visits lasting for 4 days or longer (within 1 calendar month) are subject to a 20% non-refundable deposit. We understand that emergencies happen, we will work to utilize unused pet sitting deposit funds and put that money towards alternative dates. (Must be rebooked within 90 days of the original sitting dates.)
NOTE ABOUT TIPPING
If you were provided with great service, it is appropriate to tip your dog walker or pet sitter. This is a suggested guide only and not required. You may include the additional amount in your check or credit card payment and we will pass the surplus along to your sitter with your compliments.
If you’re ready to meet your pet’s new BFF, go ahead Book a Meet and Greet.
If you’d rather talk on the phone first, choose your preferred time, and we’ll call you!
Dog Walking, Pet Sitting Pet Taxi Serving: Montgomery County, Gaithersburg, Potomac, North Potomac, Rockville, Bethesda, Germantown, Clarksburg.
Copyright Outward Bound Hounds | Powered by Barketing Solutions