Last Updated: September 29, 2026
These Terms and Conditions govern your use of Outward Bound Hounds services, including our website and our SMS and email communications. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.
Program description
Outward Bound Hounds may send SMS and email messages to people who opt in. Messages may include booking confirmations, visit reminders, service updates, customer support replies, and occasional promotional offers. Message frequency varies.
Consent to receive messages
By providing your phone number and opting in, you authorize Outward Bound Hounds to send text messages to your mobile number. Consent is not a condition of purchase.
Opt out
You can cancel SMS messages at any time. Just text “STOP” to (443) 443-6941. After you send “STOP,” we will send you a message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Opt in again
If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.
Help and support
If you are having issues with our messaging program, reply with the keyword HELP for more assistance, or contact us directly at hello@outwardboundhounds.com or (443) 443-6941.
Message frequency and rates
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your bookings and interactions with us. If you have questions about your text or data plan, please contact your wireless provider.
Carrier disclaimer
Carriers are not liable for delayed or undelivered messages.
Privacy
Your use of our messaging program is also governed by our Privacy Policy, available at https://outwardboundhounds.com/privacy-policy/
Changes to these terms
We may update these Terms from time to time. Updates will be posted with a new Last Updated date.
Contact
Questions about these Terms can be sent to:
Outward Bound Hounds
230 Spectrum Ave, Gaithersburg, MD 20879
Phone: (443) 443-6941
Email: hello@outwardboundhounds.com